Privacy Policy

Who we are

Our website address is:

This privacy policy sets out how Volant uses and protects any information that you give Volant when you use this website. Volant is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Volant may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What personal information we collect and why we collect it

We may collect the following information:


Contact information including email address (This is collected anywhere you enter the information in a form on the site.)

Our site also collects in the background:

Demographic information such as postcode, preferences and interests

For more information , please see the Cookies section.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information related to your previous enquiries using the email address which you have provided. You can unsubscribe or change your preferences for how we communicate with you at any time using the link at the bottom of our emails, or by sending an email to

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. You can alert us at any time if you no longer wish to receive these communications.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links and embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. Volant cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, there will be a box asking you to confirm if you would like the information to be used by anybody for direct marketing purposes. If you don’t wish us to use the information for this purpose, please be sure to leave this blank.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at, or clicking the unsubscribe link at the bottom of one of our marketing emails.

(Please note that you may still receive service emails if business transactions take place between us, for example order confirmations, invoices and other legitimate communications.)

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the General Data Protection Regulation 2016. If you would like a copy of the information held about you please write to Please allow up to 30 days for us to comply with this request.



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